Web Site Design

In this chapter you'll discover how to create a more user-friendly experience by improving your Web site's design, layout, navigation, and much more.

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14. Chapter Two Introduction

14.1. Average Internet Users Do Not Exist

14.2. Two Types of Web Users

14.3. Know Your Users

14.3.1. User Profile

14.3.2. User Likes and Dislikes

14.3.3. User Preferences

14.3.4. User Limitations

14.3.5. User Habits

14.3.6. Replacing Users' Existing Systems

14.4. Define Your Web Site Objectives

15. Human Factors

15.1. What are Human Factors?

15.2. How Do We Use the Web?

15.2.1. We Scan Web Pages

15.2.2. We Satisfice

15.2.3. We Wander Through Things

15.3. Human Memory

16. User-Centered Design (UCD)

16.1. Make Every Aspect of Your Web Site Self-Evident

16.2. Five Essential Elements of Designing a User-Friendly Web Site

16.2.1. Create a Clear Visual Hierarchy

16.2.2. Break Up Pages into Clearly Defined Areas

16.2.3. Use Standard Conventions

16.2.4. Make Clickable Links Obvious

16.2.5. Minimize Page Noise

16.3. Wide vs. Deep Web Sites

16.4. Minimize Instructions

16.5. Warn Users About File Sizes

16.6. Business Information

16.7. Update FAQ (Frequently Asked Questions) Page

Other Chapters: Web Usability - Web Accessibility

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