Usability Heuristic Evaluation

A ‘heuristic’ is a general guideline or conclusion that aids in an investigaton or analysis of something. A heuristic evaluation in usability, therefore, is when a group of usability experts evaluate your site’s usability against a list of accepted guidelines and commonly accepted principles. If you don’t have the resources to hire usability experts, you […]

Common Usability Problems

The majority of Web sites have usability problems, which can result in confusing users, and ultimately, loss of revenue. The next few sections highlight some of the problems that users can encounter on a site with usability problems, which ultimately lead to confusion and lost revenue: User Has Difficulty in Finding What They Are Looking […]